The Polak Promise

Dear Valued Guest,

Polak Hotels is dedicated to making your stay as smooth and pleasant as possible. We have assembled a team that is well-trained, efficient, and full of energy, so most of the time, everything runs smoothly.

But, as we all know, sometimes things don’t go as planned. If that happens, we think it’s important for you, the guest, to know exactly what you can expect from us.

Each member of our team is empowered to assist you. By having our Team Members “own” a problem, they are personally invested in making sure everything is resolved to your satisfaction. Not only is this true for the Team Members you may encounter on a day-to-day basis, but we’ve implemented this policy up through every level of the organization, all the way to the Management Team.

Once you arrive, if there is anything we can do to help make your stay more enjoyable, please contact our guest services staff at reception. If for any reason they are unable to assist you to your satisfaction, please feel free to contact our General Manager anytime day or night.

You are welcome to call me at any time during your stay.

Thank you for choosing Polak Hotels!

We look forward to seeing you again and again

Quality Assurance

Polak Hotels - 100% Quality is guaranteed on all our offerings. We believe you will enjoy your experience with us as we are committed to your comfort, and to quality.

Basic Facilities

  • Restaurant
  • Bar
  • Ample Parking Space
  • Key Card Doors
  • Fully Air-conditioned
  • Security
  • 24 Electricity supply
  • Wi-fi
  • Conference Facility seating 30 persons
  • 24 Hour Reception
  • 24 Hour Fitness Centre
  • Cyber Cafe
  • Laundry Services
  • Banquet Hall